
Frequently Asked Questions
What skin conditions is Oatmeal & Aloe Shampoo formulated for? +
Dry skin, itchy skin, dandruff, eczema-prone coats, and mild dermatitis. The colloidal oat actives soothe inflammation while the aloe restores moisture balance — the standard combination for dogs with persistent skin sensitivity.
What's the dilution ratio? +
Up to 16:1 concentrate with water — up to 17 working gallons per bottle at professional dilution.
Which breeds is this shampoo best for? +
Breeds genetically prone to dry skin and atopic conditions — Goldens, Labradors, German Shepherds, Cocker Spaniels, West Highland Terriers, Shar Peis. Also useful for any breed showing signs of post-bath irritation or seasonal skin flares.
Can I use this every bath, or just for flare-ups? +
Daily-driver safe. Unlike medicated shampoos, the oatmeal and aloe combination doesn't need to be reserved for problem skin — it works as a routine maintenance bath for dry-coat clients and a soothing intervention for flare-ups.
Should I pair this with the Oatmeal & Aloe Conditioner? +
For dogs with severe dryness or flake-prone skin, yes. The shampoo cleans and soothes; the conditioner ($24.99) extends the moisture barrier and helps reduce post-bath itch. For routine dry-coat baths, the shampoo alone is often sufficient.
Is Furgenics Oatmeal & Aloe Shampoo safe for puppies? +
Yes. The formula is tearless and free of common irritants — sulfates, parabens, and synthetic dyes — which makes it suitable for puppies, senior dogs, and dogs with sensitive or reactive skin. Always patch-test on a small area first with any new shampoo.
How does this compare to Earthbath Oatmeal & Aloe? +
Both are oatmeal-aloe professional shampoos. Furgenics retails at $24.99 vs Earthbath Oatmeal & Aloe Gallon: $114.30 CAD (as of 2026-05, Amazon Canada), and both target the same dry/itchy skin profile. Furgenics dilutes at 16:1 concentrate — significantly lower cost per working gallon for the same category of use.
Do you offer a discount on first orders? +
Yes — our current first-order discount: The code works automatically at checkout and is limited to one use per customer.
Is Furgenics made in North America? +
Yes — Made in Canada. We manufacture in Vaughan, Ontario, and ship direct to groomers, salons, and facilities across the United States and Canada.
How quickly will my order ship? +
Orders placed before 2pm Eastern on business days typically ship the same day. Canadian orders ship direct from Vaughan, Ontario with 2–5 business day transit. US orders fulfill via Amazon with 3–7 business day transit. You'll receive a tracking number by email once your order ships.
What is your return policy on gallons? +
If a gallon doesn't perform as described, we issue a full refund within 30 days of delivery — no return shipping required. Contact info@furgenics.com with your order number and we'll process the refund. We stand behind every bottle.
Do you offer wholesale pricing for multiple gallons or salon accounts? +
Yes. Wholesale pricing is available for professional groomers buying regularly. Contact info@furgenics.com with your business license, groomer credential, or business website to set up a wholesale account with recurring-order pricing.