
Frequently Asked Questions
How does Furgenics Deshedding Shampoo actually reduce shedding? +
It works by deeply cleansing and loosening the undercoat during the wash, so when you follow up with brushing the loose fur releases cleanly rather than ending up on your client's couch. Used as part of a complete grooming process (shampoo + conditioner + brushing), it substantially reduces post-bath shedding for 2–3 weeks.
What's the dilution ratio for Furgenics Deshedding Shampoo? +
Up to 16:1 concentrate with water — up to 17 working gallons per bottle at professional dilution.
Which breeds is this shampoo best for? +
Double-coated, heavy-shedding breeds — Huskies, German Shepherds, Golden Retrievers, Labrador Retrievers, Akitas, and Samoyeds. Particularly useful during twice-yearly coat blows when pet owners are overwhelmed by shedding volume.
How long should I leave the shampoo on? +
3–5 minutes. Long enough for the formulation to penetrate the undercoat; short enough to keep bath times reasonable in a busy salon schedule. Rinse thoroughly — residue will attract new dirt and shed hair.
Should I pair this with the Deshedding Conditioner? +
Yes, when shedding is severe. The shampoo loosens undercoat during the wash; the conditioner ($24.99) continues that work while softening the coat so the loose fur releases cleanly during brushing. Used together they're substantially more effective than either alone — each product targets a different phase of the shedding cycle.
Is Furgenics Deshedding Shampoo safe for puppies? +
Yes. The formula is tearless and free of common irritants — parabens and synthetic dyes — which makes it suitable for puppies, senior dogs, and dogs with sensitive or reactive skin. Always patch-test on a small area first with any new shampoo.
How does this compare to FURminator Deshedding? +
Both are professional deshedding gallon shampoos. Furgenics retails at $24.99 vs FURminator deShedding Ultra Premium Shampoo: $86.01 CAD (as of 2026-05, Amazon Canada), and both work as part of a complete deshedding process. Furgenics dilutes at 16:1 concentrate — significantly lower cost per working gallon for the same category of use.
Do you offer a discount on first orders? +
Yes — our current first-order discount: The code works automatically at checkout and is limited to one use per customer.
Is Furgenics made in North America? +
Yes — Made in Canada. We manufacture in Vaughan, Ontario, and ship direct to groomers, salons, and facilities across the United States and Canada.
How quickly will my order ship? +
Orders placed before 2pm Eastern on business days typically ship the same day. Canadian orders ship direct from Vaughan, Ontario with 2–5 business day transit. US orders fulfill via Amazon with 3–7 business day transit. You'll receive a tracking number by email once your order ships.
What is your return policy on gallons? +
If a gallon doesn't perform as described, we issue a full refund within 30 days of delivery — no return shipping required. Contact info@furgenics.com with your order number and we'll process the refund. We stand behind every bottle.
Do you offer wholesale pricing for multiple gallons or salon accounts? +
Yes. Wholesale pricing is available for professional groomers buying regularly. Contact info@furgenics.com with your business license, groomer credential, or business website to set up a wholesale account with recurring-order pricing.