Frequently Asked Questions
Who qualifies?
Licensed professional groomers in the US or Canada who received our email invitation. We verify by checking your business website, Instagram, Google Business listing, or business registration. If we can't verify, we'll email you before shipping.
How long does it take?
Most samples ship within 2 business days. Transit is typically 2–5 business days within Canada and 3–7 business days to the US. You'll get a tracking number by email.
What if I want to order the gallon?
After trying the sample, new customers get 50% off their first order (up to 4 gallons) with code FUR50.
Is there a catch?
No card, no auto-enrollment, no shipping fee. We're a Canadian manufacturer (Petra Lab-X) building trust with North American groomers the old-fashioned way.